Khela Gaur Terms & Conditions — Everything You Need to Know

01General Terms & Introduction

Khela Gaur (hereinafter referred to as the "Platform") is an internationally licensed online gaming and betting platform designed specifically to serve users in Bangladesh. These terms and conditions are binding on all users of the Platform.

When you Khela GaurBy registering, logging in, or using any service on , you automatically agree to abide by these Terms & Conditions. If you object to any of these terms, please refrain from using the platform.

These terms and conditions may be updated at any time. Users will be notified of any changes via notification or email. Continued use of the platform after any changes will be considered acceptance of the updated terms.

02Account Registration & Usage

Each user may only register one account. If multiple accounts are found under the same individual, all accounts will be suspended and accumulated funds may be forfeited.

All information provided at registration must be accurate, complete, and up to date. Registering with false information constitutes a breach of agreement. The following details are required at registration:

• Full legal name (as per National ID)
• Active mobile number
• Valid email address (if applicable)
• Correct date of birth
• Bangladeshi mobile banking account details (for payment purposes)

Your account password and login credentials must be kept strictly confidential. You must not allow anyone else to access your account. If you suspect any unauthorised access to your account, please immediately Khela Gaur contact our support team.

A copy of your National ID or passport may be requested for account verification. If verification is not completed within the specified timeframe, your account will be temporarily restricted.

03Age Restrictions & Eligibility

Age verification is mandatory at the time of registration. If a user registers with a false age and this is later proven:

• The account will be closed immediately
• All deposited funds and bonuses will be forfeited
• Legal action will be taken if necessary

Additionally, users accessing the platform from countries or regions where online gaming is prohibited Khela Gaur may not be used. Users are responsible for staying informed about the laws of their own country and for ensuring their own compliance.

04Deposit & Withdrawal Policy

Khela GaurCurrently accepted payment methods on: bKash, Nagad, Rocket, and DBBL Mobile Banking. Additional methods may be added in the future.

Deposit Rules:

• Minimum deposit: ৳10 (ten BDT)
• The maximum single deposit is subject to the platform's current limits
• Deposits must be made only from a mobile banking account registered in your own name
Deposits from third-party accounts are not accepted and will be returned
• Deposits are usually credited instantly; if there is a delay, please contact support

Withdrawal Policy:

• Minimum withdrawal: ৳50 (fifty BDT)
• Withdrawals can only be made to the mobile banking number registered to your account
• Withdrawals are typically processed within 1–24 hours
• Withdrawals may be held if bonus wagering requirements have not been met
• For large withdrawals, additional documentation may be requested if verification has not been completed

If a transaction appears suspicious for any reason Khela Gaur We reserve the right to temporarily suspend payments during an investigation. Relevant authorities will be notified in cases of money laundering or fraudulent transactions.

05Bonuses & Promotional Offers

Khela Gauroffers a wide range of bonuses and promotional offers. Each bonus comes with its own terms, which you should read carefully before claiming.

General bonus terms:

• The welcome bonus is available to new users once only
• Wagering requirements must be met before bonus funds can be withdrawn
• If the wagering requirements are not met within the specified time after claiming a bonus, the bonus will be forfeited
• Multiple bonus offers cannot be combined at the same time unless explicitly stated otherwise
• Misuse of promotional offers may result in bonus cancellation and account suspension
• Separate terms apply for free spin and cashback offers

Khela Gaur We reserve the right to modify, suspend, or cancel any bonus or promotional offer. Where possible, advance notice will be provided for such changes.

06Betting Rules

Khela GaurThe following rules must be followed when betting on:

• Once a bet is confirmed, it cannot be changed or cancelled
• If incorrect odds are displayed due to a system error Khela Gaur Reserves the right to cancel that bet
• If a match or event is cancelled, the bet amount will be refunded
• Odds may change in real time during live betting
• The platform sets the maximum bet limit for an event, and this limit is subject to change
• Facilitating match-fixing for any player or team in exchange for money is strictly prohibited

For slots, card games, and Live Casino, each game has its own specific rules. Please read them before starting.

07Prohibited Activities

The following activities Khela Gauris strictly prohibited on:

• Money Laundering: Using the platform for money laundering purposes
• Bot Usage: Using automated software or bots to play games
• Collusion: Colluding with other players to cheat or defraud fellow users
• System Hacking: Attempting to find or exploit security vulnerabilities on the platform
• Multiple accounts: Creating multiple accounts to take advantage of bonus offers
• False Information: Submitting forged documents or incorrect information during verification
• Chargeback Fraud: Attempting to reverse a deposit after successfully wagering

If such activity is detected, the account will be immediately suspended, all funds will be forfeited, and legal action may be taken.

08Account Closure & Suspension Policy

Khela Gaur Reserves the right to suspend or close an account without prior notice in the following circumstances:

• Violation of any part of these Terms & Conditions
• Suspected fraudulent activity
• Providing a false identity or incorrect information
• Failure to provide verification documents when requested
• Account remaining inactive for an extended period (more than 12 months)

Users may close their account at any time by contacting the support team. Before the account is closed, you will have the opportunity to withdraw any remaining balance.

If an inactive account holds a balance, a monthly maintenance fee may be deducted. Users will be notified in advance by email.

09Responsible Gaming Policy

Khela Gaur believes that gaming is entertainment, not addiction. That's why we place the highest importance on responsible gaming. Users can access the following tools to protect themselves:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Session Limits: Option to limit continuous play time
• Cooling Off: Temporarily pausing your account for a set period
• Self-Exclusion: Option to self-exclude for an extended period
• Reality Check: Periodic notifications about how long you have been playing

If you're experiencing any gaming-related concerns or need professional support, our support team is ready to point you in the right direction. For more information, visit our Responsible Gaming Visit the page.

10Privacy & Data Protection

Khela Gaur User personal data is treated with the utmost care. Information you provide is used solely for service improvement and verification purposes.

• Your personal information is never sold to any third party
• All data is secured with SSL encryption
• Payment information is stored in full compliance with security standards
• Information may be shared with regulatory bodies when required by legal obligations

For more details, visit our Privacy Policy Visit the page.

11Service Changes & Limitation of Liability

Khela Gaur We reserve the right to modify, upgrade, or discontinue the service at any time. The service may be temporarily unavailable during scheduled maintenance.

For the following matters Khela Gaur not liable:

• If a game is cancelled due to loss of internet connection
• Losses caused by issues with the user's own device or network
• Issues caused by delays from a third-party payment provider
• Losses caused by unexpected technical errors or server downtime

These terms and conditions are governed by the applicable laws of Bangladesh. Any disputes will first be addressed through mutual negotiation.

12Contact & Support

If you have any questions or concerns about these terms and conditions, please get in touch with us:

• Live Chat: Live support in Bangla is available 24/7
• Email: support@khelagaur.com (responses are typically sent within 24 hours)
• FAQ: For general enquiries FAQ Page View

We take every complaint seriously and strive to resolve it promptly.